Questions Answered
Ask The Hive.
Your questions about the club, the game, sessions, membership, and anything else — answered in plain English. Can't find your answer here? Ask your host before the session.

Membership & Registration
How do I join WilloBees?
Head to RevolutioniseSPORT and follow the registration steps. Choose your membership level, read the terms and conditions, and complete payment. Your membership starts immediately and you'll get an email with your member details.
How much does membership cost?
Membership tiers are displayed during registration on RevolutioniseSPORT. If you're unsure which tier suits you, start with a social membership and upgrade later if you want.
Can I register for a single session?
Session bookings happen through OpenSports, our booking app. You don't need an annual membership — just book the sessions you want. There's a per-session fee that varies by venue and session type.
What's the difference between RevolutioniseSPORT and OpenSports?
RevolutioniseSPORT: Manages club membership, payment, and your account records.
OpenSports: Manages session booking — you browse available sessions, reserve your spot, and pay for each session you play.
Both are required to play with WilloBees. You set up RevolutioniseSPORT once, then use OpenSports week-to-week.
OpenSports: Manages session booking — you browse available sessions, reserve your spot, and pay for each session you play.
Both are required to play with WilloBees. You set up RevolutioniseSPORT once, then use OpenSports week-to-week.
Insurance & Safety
✓ CHECK
Is there insurance cover if I get injured?
This is being confirmed with our insurance provider. Coverage details will be here soon. In the meantime, ask your session host for current info.
✓ CHECK
Is there a defibrillator on site?
We're checking the status of first-aid equipment at each venue. Details coming soon. Ask your host if you have urgent safety concerns.
What if I have a medical condition I'm concerned about?
Always tell your session host before playing. They can advise on whether the session is suitable, where the defibrillator is, and any other precautions. Your safety is our priority.
What should I bring to my first session?
Wear comfortable athletic clothing and sneakers. No paddle? Ask your host — many have spare paddles to try. Water bottle is handy. The venue usually has water, but bring your own if you prefer. Beyond that, just bring enthusiasm!
Sessions & Booking
How do I book a session?
Use OpenSports (our booking app). Browse all upcoming sessions by day, venue, and skill level. Reserve your spot and pay for each session. You'll get a confirmation email.
Can I bring a friend?
Absolutely! They can register and book through OpenSports just like you do. Tell your host when you arrive so they know an extra player is coming.
What's the difference between social and competitive sessions?
Social sessions: Focus on fun, mixing skill levels, and a friendly atmosphere. Perfect for beginners or anyone wanting a relaxed game.
Competitive sessions: Players are rotated into matches based on skill level. More intense, but still welcoming — ask the host which is best for you.
Competitive sessions: Players are rotated into matches based on skill level. More intense, but still welcoming — ask the host which is best for you.
Can I cancel my booking?
Cancellation policies depend on how close to session time you cancel. Check OpenSports for the specific refund rules. The sooner you cancel, the better — it helps your host plan court rotations.
The Game
I've never played pickleball before. Where do I start?
Perfect — many of us started where you are now. Head to our NewBees page for a beginner-friendly intro. Then book a social session at a venue near you and tell your host it's your first time. They'll take great care of you.
What are the basic rules?
Check our Pickleball Rules page for a full rundown in plain English. The short version: serve underarm, aim for the opposite service box, don't volley from the Kitchen (the 7ft zone near the net), and first to 11 wins.
Is pickleball hard to learn?
Not at all. Most people pick up the basics in a session or two. The beauty of pickleball is that it's easy to start but there's always something new to learn. You'll have fun immediately, even if you're terrible at first. (Spoiler: everyone is.)
How do I improve my game?
Play regularly — that's the best teacher. Ask your more experienced partners for tips during rallies. Watch videos (our Resources page has some good ones). And consider a lesson from a coach if you're keen to level up quickly.
